I think, everyone who lives in Finland agrees with me that the Finnish postal service "Posti" is absolutely horrible. They are absurdely expensive, unreliable and the service is abysmal. I have about had it with them and thus I decided to put up my own little list of fails. Mind you, I'm but one single person, one customer, so if already I experience so many fails, it paints a grim picture of the overall quality of the service...
- RV580916755CN Parcel - Posti asks for handling fee although no VAT nor customs fee needs to be paid
Customs decision submitted via webform 21.10.2021. Posti asked for handling fee via SMS on 22.10.2021 - CR801764372DE Parcel - notification 13 days delayed
Arrived at local post office 17.06.2021, got notification card 30.06.2021 - CR801764369DE Parcel - notification 13 days delayed
Arrived at local post office 17.06.2021, got notification card 30.06.2021 - SP590043411FI Parcel - lost
Sent 01.06.2021, last tracking info 11.06.2021, Vantaa - SP111784077FI Parcel - misrouted to Jyväskylä
- CY237407022DE Parcel - notification 18 days delayed
Arrived at local post office 15.02.2021, got notification card 05.03.2021 - SP110847853FI Parcel - misrouted to Kuopio
- LZ610108913CN Express parcel - not delivered to home
- RE177360665CN Registered letter - lost
Sent 15.01.2021, arrived in Finland 03.02.2021 - UV306554831UZ Parcel - lost
Sent 04.12.2020, arrived in Finland 19.12.2020 - LZ553337283CN Express parcel - lost
Sent 21.12.2020, arrived in Finland 06.01.2021 - SP109336543FI Parcel - lost
Sent 07.12.2020, arrived in Finland 14.12.2020 - SP063585785FI Parcel - lost
Sent 23.07.2020, arrived in Finland 03.08.2020