In this category I write about my experiences with various Finnish companies and their service.

Around 1345h we had yet another brownout here. It was only for a few seconds but enough again to mess with my computer systems and my washing machine. Well, there actually were a few dark clouds in the sky and some distant grumbling, so I probably shouldn't wonder too much about it...

[UPDATE]: Another one occurred around 1520h...

I have been bashing Finnish telecom giant Sonera for bad service quality quite a bit in my blog in the past and in all fairness - they deserved it! And I think, with roundabout 15 years of IT career and experiences on both ends of a support line, I know what I'm talking about. But all is not bad and - seemingly - all is not lost there. Believe it or not - some of their guys are actually pretty good!

In the last few days we had several blackouts and brownouts in Valkeakoski. Granted, there was a storm, but it wasn't the first storm ever. Storms are common in autumn in this area and the weather service announced it several days ago, so Valkeakosken Energia could and should have been prepared. On top of all, we had a blackout this morning and today we just have some nice wind but no real storm, so no excuses.

Yesterday afternoon when I came home, my internet wasn't working. My server told me that it went down shortly before 10:00. So, it was calling the technical hotline again.

Last night, there was again a brown- or blackout. In the morning, I overslept and when I woke up, I noticed that the server was silent and all clocks blinked "00:00". Thanks, Valkeskosken Energia!
To complete the fun, it's getting stormy outside and the Finnish Weather Service has issued a storm warning. What should we bet that there will be more outages tonight...?

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